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Shipping Policy

All orders will be processed within 3 business days. Once your order has been shipped you will receive an email confirmation with tracking details. Please be aware that due to COVID-19, orders may be delayed. 

Kouture Finds is not responsible for lost packages due to an incorrect address. Please ensure that the correct address is entered including apartment numbers, where applicable. 

Returns/ Exchanges

Due to COVID-19 exchanges and returns will not be accepted with the exception of damaged/defective items.

Notification of damaged/ defective item(s) must be made within 2 days of delivery in order to be eligible for an exchange. Pictures of defect/damage must be sent to kouturefinds@gmail.com

All gift card sales are final, no refunds will be issued.

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